page title icon List of Top Travel Agencies in the World

Travel agency is one of the most important organizations in the tourism industry.

These organizations play a significant and crucial role in the entire process of developing and promoting tourism in the country or at a destination. 

In the same measure,

Travel agents are an important part of the tourism private sector.  A travel agent is a person who has a thorough knowledge of the tourism product – the destination, the method of travel, the accommodation, the climate of the place of travel, and other areas of the service sector.

A travel agent may be an individual /firm or corporation which is commonly known as a travel agency. 

An agency is the office of travel agent or organization where all travel goods and services are assembled and coordinated for the smooth conduct of travel agency business.

What is Travel Agency?

A travel agency is a retailer or public service provider that provides travel and tourism-related services to the general public on behalf of accommodation or travel suppliers to offer different kinds of traveling packages for each destination. 

If we shorten the definition of travel agency:

– A business that helps to make arrangements for people who want to travel.

– An agency engaged in selling and arranging transportation, accommodations, tours, and trips for travelers.

Some travel agencies may not have offices in a particular area or they may act as general sales agents for airlines.

Basically, the main job of this travel agency is to act as an agent, selling travel products and services on behalf of the supplier. But, they do not keep inventory in the hand unless they have pre-booked hotel rooms or cabins on a cruise ship for a group travel event such as a wedding, honeymoon, or another group event.

History of Travel Agency

Cox & Kings is the first travel agency in modern history and it’s founded in 1758. Cox & Kings is the world’s oldest travel agency.

In 1840, the Abreu Agency was established in Porto by Bernardo Abreu, becoming the world’s first agency to open its services to the public.

What travel agency do?

The travel agency assists in all types of travel activities and a prospective travel agency is one which makes arrangements of travel tickets (air, rail, road, and sea); travel documents (passports, visa, and other documents required to travel); accommodation, entertainment or outdoor recreational activities, and other travel-related services from principle suppliers. It may also secure travel insurance, foreign currency for traveling people.

What is a Tour guide?

A tour guide or a tourist guide is a person who provides assistance, information on cultural, historical, and contemporary heritage to people on organized sightseeing and individual clients at educational establishments, religious and historical sites such as; museums, and at various venues of tourist attraction resorts.

Types of Travel Agencies

Types of Travel Agencies

There are two main types of travel agencies in the travel and tourism industry:

  1. Retail Travel Agency
  2. Wholesale Travel Agency

Retail Travel Agency

They sell various travel-related services directly to their customers. They act on behalf of the main service provider/suppliers. Such as hotels, airlines, cruises, railways, coach operators, etc. They receive a commission from the service and may add mark-up in return. Thus, the travel agency earns its income from both the suppliers and the mark-up.

Wholesale Travel Agency

They plan, organize, and sell package tours through a travel agency or directly to the customers. Some travel agencies are both retail and wholesale. For eg Thomas Cook.

They purchase the product from the main providers and sell them directly to the retail travel agency or customers. Therefore, the wholesale travel agency act as a middle man between the main providers and the retail distributors.

All types of travel agencies in details;

These two types of travel agents have different parts inside, I will explain how they work below:

Types of travel agencies in details;

Full-Service Agency

They organize and manage all kinds of recreation tours, free individual travel (FITs), group individual travel (GITs), corporate travel.

They organize this kind of tour for inbound and domestic travelers. This type of travel agency operates on various work, such as the recreation, inbound, outbound, trade fair, accounts, and so on.

Commercial Agency

They handle corporate travel needs. So, such agencies are found in business hubs and only serve business travel.

Therefore, walk-in or individual travel are not served by these agencies. The qualified staff look at the airline, hotel, vehicle, paperwork, etc.

Implant Agency

It is a branch office of a full-fledged travel agency. They work on the premises of a corporate office. It handles all the travel needs of the corporate office.

Special Interest Travel Agency

They are specialized in establishing special interest groups’ tour programs. Such as adventure, wildlife, religion, etc.

Online Travel Agency (OTA)

They are the latest trend for travel agents. For eg makemytrip.com is known as online travel agents (OTAs) or e-retailers.

Therefore, these web portals enable consumers to obtain data and make the booking online.

List of Top 10 Travel Agencies in The World – By Companies Earning

Who is the best travel agency in the world? The following is a list of the most earning and top ten travel agencies ranked by sales generated in USD billion, which includes both travel agencies and corporate travel management companies.

List of Top 10 Travel Agencies in The World - By Companies Earning
Best travel agency infographic source: blog.bizvibe.com

Top 10 Travel Agencies

Here are the name of top travel companies in the world;

1. Expedia

Expedia

Headquarters: Bellevue, Washington
Employees: 24,000
Sales: $99 billion
Website

Expedia Group, Inc. is an American online travel shopping company for consumer and small business travel. Expedia Group, which owns Expedia.com, Hotels.com, Vrbo, Trivago, Orbitz, Travelocity, CarRentals.com, and Hotwire.com, among a plethora of other brands, reported $107.9 billion in sales last year. 

More than 40 percent of transactions across the group’s consumer OTA brands were booked via mobile, with total app transactions jumping more than 40 percent year over year.

2. Booking Holdings

Booking.com

Headquarters: Norwalk, Connecticut
Employees: 24,500
Sales: $92.7 billion
Website

Booking Holdings Inc. is an American travel technology company organized in Delaware and based in Norwalk, Connecticut, that owns and operates several travel fare aggregators and travel fare metasearch engines including namesake and flagship Booking.com, Agoda.com, Priceline.com, Rentalcars.com, Kayak.com, Cheapflights, Momondo, and OpenTable. It operates websites in about 40 languages and 200 countries.

Reporting $96.4 billion in gross travel bookings in 2019, Booking Holdings remains number two on the Travel Week Power List for 2020.

3. American Express Global Business Travel

American Express Global Business Travel

Headquarters: New Jersey, United States
Employees: 17,400
Sales: $33.7 billion
Website

American Express Global Business Travel is a multinational travel and meetings program management company. American Express Global Business Travel elevating its business to $42.6 billion in sales, which is good enough for third on Travel Weekly’s 2020 Power List.

4. BCD Travel

BCD Travel

Headquarters: Utrecht, Netherlands
Employees: 14,000
Sales: $27.1 billion
Website

BCD Travel is a provider of global corporate travel management. BCD Travel provides travel management services in as many as 109 countries, with US$27.5 billion in total sales last year and a combined worldwide workforce of almost 14,900. BCD Travel is part of the BCD Group.

5. CWT

CWT

Headquarters: Minneapolis, Minnesota
Employees: 18,000
Sales: $25 billion
Website

CWT is a travel management company that manages business travel, meetings, incentives, conferencing, exhibitions, and handles event management. CWT, rebranded from Carlson Wagonlit Travel, remains in the top five for 2020 with sales nearing $25 billion last year. Founded nearly three decades ago, the business-to-business travel management platform offers business travel, meetings, and events management across six continents.

6. Flight Centre

Flight Centre

Headquarters: Brisbane, Australia
Employees: 20,700
Sales: $16 billion
Website

Flight Centre Travel Group is an Australian travel agency. It was founded in 1982. In 2019 which saw corporate sales increase 30 percent over 2018. Boasting $16 billion in sales last year, the successful agency works with nearly 20,800 hosted agents who were responsible for $56 million in sales.

7. Travel Leaders Group

Travel Leaders Group

Headquarters: New York City, New York
Employees: 4,000
Sales: $7.12 billion
Website

Internova Travel Group, formerly Travel Leaders Group, ranks seventh again in 2020 with nearly $7.5 billion in sales last year, $3.9 billion of which was generated by the group’s 10,000 hosted agents.

8. American Express Travel

American Express Travel

Headquarters: New York City, New York
Employees: 5,000
Sales: $6.27 billion
Website

American Express Travel also stayed put on the 2020 Power List, coming in eighth place with 2019 sales nearing $7 billion. Last year was a busy one for the company, which raised air and lodging program value and implemented new booking options for card members as well as acquired a pair of digital platforms in LoungeBuddy and Resy.

9. CTM – Corporate Travel Management

CTM - Corporate Travel Management

Headquarters: Denver, Colorado
Employees: 750
Sales: $5 billion
Website

Corporate Travel Management (CTM) reporting last year they have done $5 billion-plus in sales. The Virtuoso member also commemorated a quarter-century in business travel and completed its acquisition of university and corporate travel specialist Corporate Travel Planners.

10. Direct Travel

Direct Travel

Headquarters: Denver, Colorado
Employees: Unknown
Sales:$5.8 billion
Website

Direct Travel is a leading travel management company, which posted $5.8 billion in sales and acquired more than a half-dozen companies, including Professional Travel, which ranked 31st on Travel Weekly’s 2019 Power List with $404.8 million in sales.

Above are the top ten tour operators. 

List of Top Travel Agencies in the World – Complete list

List of Top Travel Agencies in the World

Travelers know that the best tour agencies in the world are like magicians. They will help you enjoy your travel time in a variety of ways; For example, you can stay in various advanced restaurants and eat tempting or mind-boggling food, experience wildlife somewhere, see something of personal preservation somewhere and visit the top museum for hours on end. Also one day they may surprise you with a secluded beach, lunch on a helicopter ride, or a walking safari.

These depend on what kind of trip you want to take and from which agency you are taking such a package.

Note: This travel agencies names list is compiled by considering the travel experiences of travelers from around the world each year – readers can share their views on top hotels, resorts, cities, islands, cruise ships, spas, airlines, and more. Rated tour operators and safari outfitters based on destination, activity, accommodation, food, and overall quality.

Some of the companies are spread all over the world and have almost any style of travel. They are also adept at celebrating and planning multitasking trips, where expectations are often sky-high.

If you want to guarantee a one-time life experience, you can contact these famous travel agencies. Find the complete list below and the details of what makes each company so special.

To qualify for listing, companies must have a minimum sales of $ 100 million, generating at least 15% of sales volume in the United States.

Travel Weekly website publish this travel agency name list:

1. EXPEDIA

2. BOOKING HOLDINGS

3. AMERICAN EXPRESS GLOBAL BUSINESS TRAVEL

4. BCD TRAVEL

5. CWT (FORMERLY CARLSON WAGONLIT TRAVEL)

6. FLIGHT CENTRE TRAVEL GROUP

7. INTERNOVA TRAVEL GROUP (FORMERLY TRAVEL LEADERS GROUP)

8. AMERICAN EXPRESS TRAVEL

9. DIRECT TRAVEL

10. FAREPORTAL

11. CORPORATE TRAVEL MANAGEMENT

12. AAA

13. TRAVEL AND TRANSPORT

14. FROSCH

15. OVATION TRAVEL GROUP

16. OMEGA WORLD TRAVEL

17. WORLD TRAVEL HOLDINGS

18. WORLD TRAVEL

19. INTERNATIONAL CRUISE & EXCURSIONS (ICE)

20. ATG

21. TRAVEL EDGE

22. CHRISTOPHERSON ANDAVO TRAVEL

23. ADELMAN TRAVEL

24. CRUISE PLANNERS, AN AMERICAN EXPRESS TRAVEL REPRESENTATIVE

25. ADTRAV TRAVEL MANAGEMENT

26. FOX WORLD TRAVEL

27. KEY TRAVEL

28. TRAVEL STORE

29. SHORT’S TRAVEL MANAGEMENT

30. AVOYA TRAVEL

31. TRAVEL EXPERTS

32. GLOBAL CREW LOGISTICS

33. TRAVEL PLANNERS INTERNATIONAL

34. ATLAS TRAVEL & TECHNOLOGY

35. OUTSIDEAGENTS.COM

36. VALERIE WILSON TRAVEL

37. TAG

38. GANT TRAVEL

38. KINTETSU INTERNATIONAL EXPRESS (USA)

40. KHM TRAVEL GROUP

41. BALBOA TRAVEL

42. AMTRAV

43. GLOBAL MARINE TRAVEL

44. UNIGLOBE TRAVEL PARTNERS

45. TRAVELINK, AMERICAN EXPRESS TRAVEL

46. CONLIN TRAVEL

47. CAIN TRAVEL

48. HESS CORPORATE TRAVEL

49. EXECUTIVE TRAVEL

50. WORLD TRAVEL SERVICE

51. COVINGTON TRAVEL

52. SMALL WORLD VACATIONS

These travel company names list collected from Travel Weekly.

Outlook

According to the United States Bureau of Labor Statistics, in 2019, there were 82,000 people who worked as travel agents for their full-time jobs. That number is projected to decrease by 26% over the next 10 years. 

However, job prospects should be best for travel agents who specialize in specific destinations or particular types of travelers. In 2019, the median salary was $40,660 per year, compared to the median annual wage for all workers which was $39,810.

As the world’s economic prosperity grows, the travel industries will flood people all over the world and businessmen are working on the advancement of this organization and they are doing their best to meet the needs of the customers.

The world’s top travel companies are hopeful that they will be able to take the industry to new heights.

Listbay.org is a top listing and review site. We focus on lists that are lesser-known. Every day we publish multiple articles in different categories.

Share on:

2 thoughts on “List of Top Travel Agencies in the World”

  1. Many people want to know which is the best travel agency at this time? That’s why I have included these short details about the best Travel Agencies.

    Here is a worldwide travel agency list, you may choose yours but I will recommend to choose the most popular travel agents:

    Expedia
    Expedia is an online travel agency founded by Microsoft in 2001. The site helps people find and schedule diverse travel services, including car rentals, flights, and hotels. It also recommends activities in destination cities.

    Booking.com
    Booking.com is a website that helps travelers find discounted rooms in hotels, villas, and apartments around the world. Members can place and cancel reservations through the site instead of contacting hotels directly.

    International Travel Network
    With over 11 years of experience, International Travel Network uses its knowledge of technology to provide solutions for travel agencies, airlines, and independent agents.

    HotelPlanner.com
    Online reservation resource for individual, long-term, and group hotel bookings. Offers custom quotes from over 100,000 international hotel partners. Guaranteed lowest real-time rates.

    Hotwire
    Travel website offering deals and discounts for car rentals, hotels, and vacation packages. Sells available inventory from leading travel companies at reduced rates. Offers a low price guarantee.

    Hotels.com
    Hotels.com is an online travel agency that specializes in helping people find and book reservations at hotels, condos, bed and breakfasts, and more. The company was founded in 1991 and joined Expedia Inc. in 2002.

    Global Work & Travel
    Offers work, volunteer, and travel experiences throughout the world. Options available in North, South, and Central America and Europe, Africa, Asia, and the Pacific. Provides 24/7 support and a personal trip coordinator.

    Priceline
    Priceline is a website that helps people find travel deals offered by other travel companies, including hotels, airlines, and cruise lines. Priceline users can create their own vacation packages by combining services.

    CheapOair
    Provides domestic and international booking services for affordable and budget-friendly travel. Matches competitor pricing. Rewards members with points for every $1 purchased on flights, hotels, rental cars, and travel packages.

    BookIt.com
    With a focus on interface design, BookIt.com strives to offer travelers the most intuitive online travel services available. Their easy-to-navigate website makes booking hotels, airfare and rental cars quick and easy.

    Travelocity
    Travelocity is a website that lets travelers search for discounted prices on hotels, flights, cars, and cruises. It was the first website to let people search and book reservations without going through travel agents.

    Orbitz
    Orbitz gives travelers a direct way to research and book travel services. Available services include flights, hotels, car rentals, cruises, and activities. Members can also bundle services to save up to $775 on travel plans.

    CheapCaribbean.com
    With a customer count of more than 1.4 million over their 14 years in operation, CheapCaribbean.com offers unique beach vacation packages. Find all-inclusive packages with a full range of search options for easy booking.

    TripAdvisor
    With more than 250 million reviews about over 5.2 million restaurants, attractions and accommodations worldwide, TripAdvisor.com combines information from hundreds of websites to offer the best hotel prices available.

    MakeMyTrip.com
    Combining the benefits of an online travel portal, MakeMyTrip.com is the industry leader for Indian travel. With 20 offices in India and two in the U.S., this concierge service helps make travel stress free.

    Overseas Adventure Travel
    Overseas Adventure Travel is a company that brings travelers beyond tourism in a country. With an OAT adventure, you will travel in a small group to discover the culture and lifestyle of the country that is being visited.

    Apple Vacations
    Founded in 1969, Apple Vacations is one of the leading holiday destination sellers in America. They were the first to bring all-inclusive packages to the U.S. and they boast the largest selection of nonstop flights for travelers.

    Vantage Deluxe World Travel
    Offers journeys for solo travelers and groups. Safari, cruise, and other adventure options. Provides local guides and experiences. Around-the-world adventures are available. Handles flights, accommodations, meals, and itineraries.

    Funjet
    Funjet Vacations has roots going back more than 40 years and is a part of the Mark Travel Corporation. Funjet offers vacation packages and discounts for a wide variety of destinations and all-inclusive resorts.

    CheapTickets
    Cheaptickets.com is a travel service website founded in 1986. The site offers members discounts on car rentals, flights, cruises, hotels and other travel-related services. As of 2006, Orbitz is Cheaptickets.com’s parent company.

    OneTravel
    Helps travelers book and manage their vacations to domestic and international destinations. Offers booking services for hotels, cars, flights and vacation packages.

    Vacations To Go
    Founded in 1984, Vacations To Go has served more than 5 million vacationers with deeply discounted cruise prices. Vacationers can get up to 82 percent off last-minute cruises, so they can visit popular destinations.

    Hilton Grand Vacations
    Known as one of the most well-known hospitality brands in the world, Hilton Grand Vacations offers accommodations on six continents with more than 550 hotel and resort locations. They also offer spa and entertainment options.

    American Express Travel
    American Express Travel allows cardholders to earn extra rewards to spend on travel and pay for a vacation using nothing but points. Both vacationers and business travelers can use AmEx services to book hotels or flights.

    SmartTours
    Read 123 Reviews
    Since 1996, smarTours has served over 150,000 travelers. The company offers affordable traveling, tours, and cruises. Travelers can choose between five different cruise locations and can choose between over 35 tour locations.

    Tours4Fun
    With Tours4Fun, you can search any destination in the Americas, Europe or Australia and find a complete list of travel tours that include your chosen city. Fine-tune your search with preferences like walking or biking.

    Liberty Travel
    Liberty Travel can help you plan your holiday to the very last detail through a location search, package vacation ideas, and pre-booking for spa treatments and dining out. Some locations even include a personal guide.

    Grand Circle Travel
    Originally founded in 1958, Grand Circle Travel has become an industry leader in small ship and river cruising. With vacation destinations worldwide, travelers can explore new vistas by land or sea when they book with GCT.

    YMT Vacations
    Founded in 1967, YMT Vacations has served more than 1.5 million satisfied travelers. Their lowest price guarantee allows you to book with confidence, as they will refund the difference plus 10 percent if you find a lower price.

    Vacation Internationale
    Vacation Internationale is a travel company that connects people with a trip who want a leisure experience. Their resorts offer spacious condominiums to ensure comfort and relaxation.

    KAYAK
    An independent subsidiary of The Priceline Group, Kayak.com processes over 1 billion travel queries each year. Available in over 30 countries and 18 languages, they offer discounts on hotels, airfare, and car rentals.

    Cruises.com
    Cruises.com is a travel company that connects travelers with the best cruise option for their needs. The company can connect people with over 25 different cruise lines that are traveling all around the world.

    RailEurope.com
    RailEurope sells train tickets and rail passes for major European railways. It primarily serves travelers from North America. The company has roots going back to the 1930s and is headquartered in White Plains, N.Y.

    SkyAuction
    SkyAuction describes itself as a travel auction marketplace, where they negotiate deals with airlines, hotels and more so their customers get the best deals. The company has been in business since 1999.

    Airfare.com
    Founded in 1995, Airfare.com is open 24 hours a day, every day of the year. Their bulk buying strategy for airfare helps travelers save up to 70 percent off the price of airline tickets through airline discount consolidation.

    Global Vacation Network
    Global Vacation Network is a membership-based program that gives members great deals on quality domestic and international condo stays. Members have access to 24-hour travel advice and information via the website and a hotline.

    Outward Bound
    Outward Bound is a program that provides outdoor education to youth and adults, including adventures like sailing and rafting. The company’s website provides a search tool that helps people easily find the correct trip for them.

    Executive Tour and Travel
    Executive Tour and Travel Services, Inc. (ETTSI) has been in business since 1989 and is based in Daytona Beach, Fla. The travel agency offers vacation and cruise packages to a variety of destinations.

    Vacation Tour & Travel
    Visit premier U.S. destination cities in both the Eastern and Western half of the country with Vacation Tour & Travel. Package owners get exclusive resort access and special deals through a partnership with Carnival Cruises.

    Zicasso
    Zicasso is a unique travel site that matches clients with three specially selected travel experts to plan a unique itinerary. Plan African safaris or luxury tours in Latin America, Asia and Europe with the help of 24-hour support.

    Grand Canyon Tour Co.
    The Grand Canyon Tour company opened in 1984. It offers bus tours of the Grand Canyon and Hoover Dam that leave from Las Vegas. Travelers can also purchase VIP tours, helicopter rides, rafting trips, and more through the company.

    People to People International Student Travel Programs
    Offers immersive travel programs for students. Experience the culture of Africa, Asia, the Americas, Europe, and Oceania. Trained educators supervise all pre-planned trips. Cost typically ranges between $5,000 – $10,000.

    Cruises-N-More
    Cruises-N-More, established in 1998, offers discounted cruises for all types of sailings, including luxury cruises and river cruises. Consumers can also use the site to book hotels, rental cars, tours, and shore excursions.

    Global Travel International
    Global Travel International (GTI) was founded in 1994 and is a membership organization for independent travel agents. Members can work as travel agents and, with the company’s Travel Program, enjoy savings on personal travel.

    Audley Travel
    Audley Travels asks, “What kind of journey would you like to take, and when would you like to leave?” Beach, cultural, family, wildlife, and more, there is something for everyone to enjoy in Audley Travels’ tailor-made tours.

    Fox World Travel
    Fox World Travel allows you to search through many different vacation options and packages, including Disney vacations. The system makes it simple to set up a destination wedding, group holiday, or getaway for one.

    Trafalgar
    Trafalgar prides itself on being a network of “insider” travelers that put real insight into their vacations and tours. Search for itineraries based on food and drink, family-friendly or Europe, the U.S., Canada, Asia, and Britain.

    VIP Travel Reservations Inc
    VIP Travel Reservation is a travel agency based in Port Orange, Fla.

    NB; These are international travel agencies own bio, since this information has been collected from consumeraffairs.com so all credit goes to them!

    Reply

Leave a Comment